This Bonus Policy explains how bonuses, free spins, freebets, cashback, and all other promotional rewards work at Mamabet. It applies to all registered players at mamabet.casino and should be read alongside the full Terms and Conditions. By claiming any promotion, you agree to the rules set out below.

1. General Bonus Rules

The following conditions apply to every bonus offered at mamabet.casino unless a specific promotion's terms state otherwise.

• You must be a registered, verified account holder to claim any bonus.
• Only one bonus may be active on your account at any time. You must complete or forfeit your current bonus before claiming another.
• Bonuses must be activated before the qualifying deposit is made. Retroactive activation is not possible under any circumstances.
• Bonus funds and any winnings generated from them are subject to wagering requirements before a withdrawal can be requested.
• The maximum bet permitted whilst a wagering requirement is active is €5 per spin or bet. Bets placed above this limit may result in the bonus and associated winnings being voided.
• Unless stated otherwise, free spins winnings and bonus funds are credited in euros. Where your account balance is held in cryptocurrency, the equivalent value at the time of credit applies.
• Mamabet reserves the right to cancel any bonus, void winnings derived from it, and suspend an account if there is evidence of abuse, collusion, or any attempt to exploit promotional offers.
• Bonuses are intended for personal use only. Use of automated software, bots, or coordinated play across multiple accounts to gain a promotional advantage is strictly prohibited.
• Mamabet reserves the right to modify, suspend, or withdraw any promotion at any time, with reasonable notice provided where practicable.
• In the event of a dispute, the decision of Mamabet, as operated by VENUS DEL ALMA LIMITADA, is final.

2. Bonus Eligibility

• All bonuses are available to players aged 18 or over (or the legal minimum age in your jurisdiction, if higher).
• Each bonus is available once per player, per household, per IP address, and per device, unless explicitly stated otherwise.
• Fiat and cryptocurrency balances are maintained separately at Mamabet. Deposits made in cryptocurrency must be withdrawn in cryptocurrency; fiat deposits must be withdrawn via fiat methods. This separation applies equally to bonus funds derived from each balance type.
• The minimum deposit required to activate a welcome bonus step is €30 (or the cryptocurrency equivalent). The standard minimum deposit of €20 does not activate a bonus.
• Bonuses are not available to players who are self-excluded or who have set deposit limits that prevent the qualifying deposit from being made.

3. Welcome Casino Bonus

The Mamabet casino welcome package is spread across three separate deposit steps. Each step must be activated in the correct sequence before the corresponding deposit is made.

3.1 Casino Welcome Bonus Wagering Requirements

• The wagering requirement on each casino welcome bonus step is ×40 on the bonus amount (not on deposit plus bonus).
• Each step's wagering requirement must be fulfilled within 10 days of the bonus being credited. Any remaining bonus funds and associated winnings are forfeited after this period.
• The maximum permitted bet whilst wagering requirements are active is €5 per spin or per bet.

3.2 Game Contribution to Wagering

Mamabet reserves the right to adjust game contributions for specific titles. Where a game's contribution differs from the above, this will be noted in the relevant promotion's terms or in the game lobby. Bets placed on excluded game types whilst a bonus is active do not contribute to wagering and may, in some circumstances, result in the bonus being forfeited.

3.3 Free Spins (Deposit 3)

• 150 free spins are credited upon the third qualifying deposit of at least €30.
• The game(s) to which the free spins apply will be specified at the time of credit.
• Free spins winnings are credited as bonus funds and are subject to the same ×40 wagering requirement and 10-day validity period.
• Free spins must be used before they expire; unused spins are forfeited.

4. Sports Welcome Bonus — 300% Freebet

Players who prefer the Mamabet sportsbook can claim a separate sports welcome bonus. This offer is independent of the casino welcome package.

• Offer: 300% freebet, up to €500.
• Wagering requirement: ×10 on the freebet amount.
• Validity: 7 days from the date of credit.
• Minimum odds: 1.80 per selection.
• Qualifying bet types: Single bets and combo (accumulator) bets. The freebet cannot be split across multiple separate bets.
• Freebet winnings become real funds once the wagering requirement is satisfied.
• The minimum deposit to activate this offer is €30.

5. Weekly Reload Bonuses

5.1 Tuesday Reload — 75% Up to €500

• Available every Tuesday to eligible players.
• Bonus: 75% match on a qualifying deposit, up to a maximum bonus of €500.
• Standard wagering requirements and maximum bet limits apply. Full terms are published on the promotions page at the time the offer is active.
• Must be activated before the qualifying deposit is made.

5.2 Thursday Free Spins

• Available every Thursday to eligible players.
• Players may select from 50, 75, or 100 free spins on a qualifying deposit.
• The game(s) to which free spins are credited will be specified at the time of the offer.
• Free spins winnings are subject to wagering requirements as stated in the weekly offer terms.

6. Friday Cashback

The Friday cashback promotion is Mamabet's flagship ongoing reward and is paid as real money with no wagering requirement.

• Rate: Up to 20% on net losses during the qualifying period. The exact cashback percentage is determined by your Lucky Kitchen VIP rank at the time of calculation.
• Payout time: Credited every Friday at 11:00 UTC.
• No payout cap and no wagering requirement on cashback funds.
• Validity: Cashback funds are valid for 3 days from the date of credit. Unused funds expire after this period.

6.1 Friday Cashback Eligibility Conditions

• Your account balance must be below €10 at the time the cashback is credited (11:00 UTC every Friday).
• Your total withdrawals in the previous calendar week must not have exceeded 60% of your total deposits in the same period.
• Both conditions must be satisfied simultaneously for cashback to be credited. If either condition is not met, no cashback will be paid for that week.

7. Sport Deposit Boost

• A weekly rolling sportsbook promotion offering a freebet of up to €1,500, calculated on the basis of cumulative deposits made during the promotional week.
• Minimum odds, qualifying bet types, and deposit thresholds are specified in the current week's offer terms on the promotions page.
• Standard wagering requirements apply to freebet winnings.

8. VIP Programme — Lucky Kitchen Level-Up Freechips

Mamabet operates a five-rank VIP programme called Lucky Kitchen. As players progress through VIP ranks, they receive no-deposit freechips as a level-up reward.

• Freechips of up to €16,000 are available across all VIP levels combined, awarded on the basis of play activity.
• Freechips are credited automatically upon reaching a new rank.
• Wagering requirements applicable to freechip winnings are specified in the Lucky Kitchen programme terms.
• The maximum bet limit of €5 applies to bonus funds derived from freechips.
• VIP rank also influences your withdrawal limits: the standard weekly withdrawal limit of €10,000 and daily limit of €5,000 increase as you advance through Lucky Kitchen ranks.
• The Friday cashback rate is likewise determined by your current VIP rank.

9. Mama's Playground — Gamification Rewards

Mama's Playground is Mamabet's gamification layer, encompassing levels, missions, mini-games, and a Wheel of Fortune. Players accumulate loyalty points through real-money play, which can be redeemed in the Store for free spins, freechips, or cash bonuses.

• Rewards obtained through Mama's Playground are subject to the wagering requirements and validity periods associated with their reward type (free spins, freechips, or cash).
• Cash bonuses redeemed through the Store carry a wagering requirement unless specifically designated as real money. The applicable requirement will be displayed at the point of redemption.
• Loyalty points have no monetary value and cannot be withdrawn directly.

10. Tournaments and Prize Drops

Mamabet regularly hosts promotional tournaments, including events such as Spinoleague 2026 (€240,000 prize pool), Million Drops: Movember Arena (€105,000), and Lucky Boom Drops (€30,000). The following general conditions apply to all tournament-style promotions.

• Prize funds, entry criteria, eligible games, scoring rules, and duration are specified within each tournament's individual terms page.
• Cash prizes credited from tournaments carry no wagering requirement unless the specific tournament terms state otherwise.
• Free spins prizes are subject to the standard free spins wagering rules as described in Section 3.3.
• In the event of a tie on the leaderboard, the player who achieved the qualifying score first will be ranked higher.
• Tournament schedules and prize pools may be amended or cancelled at Mamabet's discretion.

11. Withdrawing Bonus Winnings

Once a wagering requirement has been fully satisfied, any remaining bonus-derived funds convert to real money and may be withdrawn subject to the following standard withdrawal conditions at mamabet.casino.

• The minimum fiat withdrawal amount is €40.
• The standard daily withdrawal limit is €5,000 and the standard weekly limit is €10,000, both of which increase with Lucky Kitchen VIP rank.
• Wins above €50,000 derived from bonus play may be settled in monthly instalments of up to €50,000. Progressive jackpot wins are paid in full regardless of amount.
• The maximum win per single spin or bet is €500,000.
• KYC verification must be completed before any withdrawal can be processed. This requires a government-issued photo ID, a selfie, and proof of address dated within the last six months. Verification is handled via Sumsub and typically completes within 24 hours of document submission.
• Withdrawals of real-money cashback (Friday cashback) are not subject to wagering and may be requested immediately, subject to the standard withdrawal limits and KYC requirements above.

12. Bonus Abuse and Fraud Prevention

• Mamabet monitors accounts for patterns consistent with bonus abuse, including but not limited to: low-risk betting strategies designed to meet wagering requirements with minimal risk, matched betting, arbitrage betting, or use of multiple accounts.
• Where bonus abuse is identified, Mamabet reserves the right to void the bonus, void any winnings attributed to it, and restrict or close the account.
• If a withdrawal is requested before wagering requirements are met, the bonus and associated winnings will be forfeited. The original deposit amount will remain available for withdrawal.
• Mamabet reserves the right to request additional verification documents at any stage if there is a reasonable suspicion of fraudulent activity.

13. Responsible Gambling and Bonus Opt-Out

Mamabet is committed to promoting responsible gambling. Players who feel that bonus participation is not in their best interests have the following options.

• You may request to opt out of all promotional offers by contacting the Mamabet support team via 24/7 live chat, email, or Telegram.
• Players who have set responsible gambling limits — including deposit limits, loss limits, session limits, or self-exclusion — may find that certain bonuses are automatically unavailable to them. This is by design and consistent with our duty of care.
• If you believe your gambling is causing harm, we encourage you to make use of the self-exclusion and limit-setting tools available in your account, or to contact a responsible gambling support organisation.
• Bonuses will not be offered to self-excluded players. If a bonus is inadvertently credited to a self-excluded account, it will be cancelled and any associated winnings will be voided.

14. Changes to This Policy

Mamabet, operated by VENUS DEL ALMA LIMITADA (Costa Rica), reserves the right to amend this Bonus Policy at any time. Material changes will be communicated to players via the mamabet.casino website or by direct notification where appropriate. Continued use of a bonus following the publication of updated terms constitutes acceptance of those terms. Players are encouraged to review this page regularly to remain informed of the current rules.

If you have any questions about this Bonus Policy, please contact our support team at any time via live chat, email, or Telegram — available 24 hours a day, 7 days a week.